TERMS OF SERVICE

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TERMS OF SERVICE
Thank you for using AI Automation Agency Ltd! Please read these AI Automation Agency Ltd Terms of Service (the “Terms”) carefully. They govern your access to and use of AI Automation Agency Ltd’s automation technology services, APIs, updates, upgrades, modified versions, extensions, improvements, and derivative works (collectively, the “Service”).
AI Automation Agency Ltd is a company registered in the UK with office at 18th & 19th Floors 100 Bishopsgate, London, United Kingdom, EC2N 4AG, UK. The email address is info@aia.ci.
“You” means the organization, business, or other legal entity (“Organization”) for which you act. You represent and warrant that (i) you have full legal authority to bind the Organization to these Terms; (ii) you have read and understand these Terms; and (iii) you agree to these Terms on behalf of the Organization. Your Organization is legally and financially responsible for your access to and use of the Service as well as for the use of your Service account by others affiliated with the Organization, including any employees, agents, or contractors.
Definitions
Definitions
a. “Account Information” means information about your AI Automation Agency Ltd account and information that you and your Users provide to AI Automation Agency Ltd in connection with (1) the creation or administration of your AI Automation Agency Ltd account; or (2) AI Automation Agency Ltd’s maintenance of your account or the Service.
b. “Affiliate” means, with respect to a party, any entity that directly or indirectly controls, is controlled by, or is under common control with such party, whereby “control” (including, with correlative meaning, the terms “controlled by” and “under common control”) means the possession, directly or indirectly, of the power to direct, or cause the direction of the management and policies of such entity, whether through the ownership of voting securities, by contract, or otherwise.
c. “Documentation” means AI Automation Agency Ltd provided user documentation relating to the Service found on our website, as may be updated by AI Automation Agency Ltd from time to time.
d. “Feedback” means feedback, comments, ideas, proposals, and suggestions for improvements, whether regarding the Service or otherwise.
e. “Fees” means the fees applicable to your use of the Service in accordance with the applicable package as set forth on our website or in the Service.
f. “AI Automation Agency Ltd Account” means the account on the Service you register and open in order to access and use the Service.
g. “Subscription Term” means the period during which you have agreed to subscribe to the Service.
h. “Third Party Login” means your login credentials from a supported third party site or product which are integrated to allow you to access your AI Automation Agency Ltd Account.
i. “Third Party Services” means any third party service, connection, site, platform, application, software or integration that interoperates with the Service.
j. “User Content” means any data, information, or material originated by you that you transmit through the Service to your AI Automation Agency Ltd Account.
1.
AI Automation Agency Ltd Account Registration
1.
AI Automation Agency Ltd Account Registration
a. Account Registration and Use License. In order to access and use the Service, you must register for an AI Automation Agency Ltd Account. You must provide and maintain accurate, current, and complete Account Information. Upon your proper registering for an AI Automation Agency Ltd Account and subject to these Terms, AI Automation Agency Ltd hereby grants you a worldwide, non-exclusive, non-transferable, non-sublicensable right and license to use the Service during the applicable Subscription Term, solely for your own internal business purposes and in accordance with the Documentation.
b. Eligibility. In order to open and maintain an AI Automation Agency Ltd Account, you hereby represent, warrant, and covenant that you have the legal capacity (including, without limitation, being of sufficient age) to enter into contracts under the law of the jurisdiction in which you reside.
c. Credentials. To set up and use your AI Automation Agency Ltd Account, you may either (i) create a user ID and password to access your account; or (ii) use Third Party Login credentials from a supported third-party site. You are responsible for maintaining the confidentiality of your AI Automation Agency Ltd Account credentials. You agree to immediately notify AI Automation Agency Ltd of any suspected or actual unauthorized use of your AI Automation Agency Ltd Account. You agree that you are responsible and liable for all uses of the Service under your AI Automation Agency Ltd Account, including without limitation, compliance with all applicable laws, and regulations, and third-party terms. You further agree that AI Automation Agency Ltd will not be liable for any cost, loss, damages, or expenses arising out of a failure by you to maintain the security of your AI Automation Agency Ltd Account or your Third Party Login credentials.
2.
Fees; Term and Termination
2.
Fees; Term and Termination
a. Fees. Some Service features may only be accessed and used after payment of applicable Fees. All Fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you are solely responsible for payment of all such taxes, levies, or duties.
b. Subscription Term and Auto-Renewal. Your Subscription Term begins once you register for your AI Automation Agency Ltd Account, and is the billing cycle that you selected for your account. UNLESS YOU DOWNGRADE OR CANCEL YOUR SUBSCRIPTION OF YOUR SUBSCRIPTION PRIOR TO EXPIRATION OF YOUR CURRENT SUBSCRIPTION TERM, YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW FOR ANOTHER SUBSCRIPTION TERM ON THE SAME PLAN AND FOR A PERIOD EQUAL TO YOUR THEN CURRENT SUBSCRIPTION TERM. All renewals are subject to the applicable Service continuing to be offered, and will be subject to the then-current Fees applicable to the renewed Service.
c. Cancellation and Termination by You. You can cancel any paid plan under your AI Automation Agency Ltd Account and downgrade to a free plan at any time by contacting us. You can also terminate your AI Automation Agency Ltd Account at any time by deleting your account after contacting us. You expressly acknowledge that downgrading your Service may cause the loss of features or other capabilities of your AI Automation Agency Ltd Account, and that AI Automation Agency Ltd does not accept any liability for such loss. Unless you are on the AI Automation Agency Ltd free plan, AI Automation Agency Ltd will continue to bill you Fees and you will continue to be responsible for such Fees until AI Automation Agency Ltd has confirmed your cancellation or termination.
d. Termination and Suspension by AI Automation Agency Ltd. We reserve the right to terminate or suspend your AI Automation Agency Ltd Account and/or our Service to you at any time upon notice to you. If we terminate or suspend your AI Automation Agency Ltd Account without cause, we will refund a prorated portion of your monthly prepayment. We will not refund or reimburse you if we terminate your AI Automation Agency Ltd Account for cause.
e. Effect of Termination. Once you terminate your AI Automation Agency Ltd Account, your User Content and account will be deleted. If you do not log in to your AI Automation Agency Ltd Account or have any active integrations for twenty-four (24) or more months, we reserve the right to designate your AI Automation Agency Ltd Account as “inactive” and delete the account and/or all the data associated with it. Except where an exclusive remedy may be specified in this Agreement, the exercise by either party of any remedy, including termination, will be without prejudice to any other remedies it may have under these Terms. All sections of these Terms which by their nature should survive termination will survive, including without limitation, accrued rights to payment, use restrictions and indemnity obligations, confidentiality obligations, warranty disclaimers, and limitations of liability.
3.
Your Use of the Service and Restrictions
3.
Your Use of the Service and Restrictions
a. Account and Use of Service. You may use your AI Automation Agency Ltd Account and the Service only (i) for lawful purposes; and (ii) in accordance with these Terms.
b. Your Use of The Service to Send Communications. You acknowledge that (i) you are exclusively responsible for and control the timing, content, and distribution of any telephonic or electronic communications made or initiated to any person or entity in connection with your use of the Service; and (ii) any such communications are made or initiated only as a result of your actions. You further warrant that all telephonic or electronic communications made or initiated in connection with your use of the Service comply with all applicable laws before you make or initiate any telephonic or electronic communication through the Service.
c. Your Compliance Obligations. You shall be solely responsible for the accuracy, quality, content, and legality of User Content, and any actions triggered by User Content. You represent and warrant that (i) you have obtained all necessary rights, releases, and permissions to transmit User Content through the Service and for any actions triggered by User Content on the Service, and to otherwise use, process, and/or store User Content on the Service used or stored; and (ii) User Content, and its transmission, processing, storage, and use as you authorize in these Terms or through your AI Automation Agency Ltd Account will not violate any laws or regulations, these Terms, or the terms of any applicable Third Party Service.
d. Enforcement. We reserve the right, but do not undertake the obligation, to monitor the Service, investigate, and take appropriate action against any party that uses the Service in violation of applicable law or these Terms, including but not limited to, the right to remove, or delete any User Content. We will use reasonable efforts to provide you with advance notice of removals and suspensions when practicable, but if we determine that your actions could endanger the operation of the Service or other users, we may suspend your access or remove your User Data immediately without notice. We have no liability to you for accepting, removing, or deleting your User Content.
4.
Our Security and Data Privacy Practices
4.
Our Security and Data Privacy Practices
a. Data Privacy. AI Automation Agency Ltd’s Privacy Policy is hereby incorporated into and made a part of these Terms by this reference.
b. Security. We have implemented and maintain physical, technical, and administrative security measures designed to protect the Service and User Content from unauthorized access, destruction, use, modification, or disclosure.
5.
Terms that Apply to Your Data
5.
Terms that Apply to Your Data
a. Your Data. You retain ownership of your User Content. By transmitting User Content through the Service, you hereby grant AI Automation Agency Ltd a worldwide, non-exclusive, and limited term license to access, use, process, copy, store, distribute, perform, transmit, export, and display User Content and to access your AI Automation Agency Ltd Account, as reasonably necessary: (i) to provide, maintain, operate, and update the Service; (ii) to prevent or address service, security, support, or technical issues; or (iii) as required by law.
b. Your Compliance Obligations. You shall be solely responsible for the accuracy, quality, content, and legality of User Content, and any actions triggered by User Content. You represent and warrant that (i) you have obtained all necessary rights, releases, and permissions to transmit User Content through the Service and for any actions triggered by User Content on the Service, and to otherwise use, process, and/or store User Content on the Service used or stored; and (ii) User Content, and its transmission, processing, storage, and use as you authorize in these Terms or through your AI Automation Agency Ltd Account will not violate any laws or regulations, these Terms, or the terms of any applicable Third Party Service.
6.
Proprietary Rights
6.
Proprietary Rights
a. AI Automation Agency Ltd Service. The Service is made available on a limited access basis, and no ownership rights to the Service are being conveyed to you. We and our licensors have and retain all right, title, and interest, including all intellectual property rights, in and to the Service, including all modifications, updates, upgrades, extensions, components, and all derivative works to the Service. All our rights not expressly granted under these Terms are hereby retained.
b. Trademarks. AI Automation Agency Ltd, the AI Automation Agency Ltd logo, and all AI Automation Agency Ltd product names are trademarks and/or services marks of AI Automation Agency Ltd. Nothing in these Terms shall be construed as granting any license or right to use any AI Automation Agency Ltd trademark without our prior written consent. You hereby grant AI Automation Agency Ltd the right to identify you as a customer of AI Automation Agency Ltd and to use your logos and/or trademarks for that purpose.
7.
Third-Party Services
7.
Third-Party Services
a. Integrations with Third Party Services. The Service may contain links to and integrations with Third Party Services. AI Automation Agency Ltd provides such links to and integrations solely as a convenience, has no responsibility for the content or availability of such Third Party Services, and does not endorse such Third Party Services. Access to any Third Party Services linked to the Service is at your own risk, and AI Automation Agency Ltd is not responsible for the accuracy or reliability of any information, data, opinions, advice, or statements made by, on, or through such Third Party Services. Your use of any Third Party Services is subject to the terms applicable to such Third Party Service. You may not post a link that directs users to any content or information that would constitute a violation of these Terms or any terms applicable to such Third Party Service.
b. Linking to Third Party Services. You acknowledge and agree that your Account Information and usage information regarding your use of a Third Party Service integration through your AI Automation Agency Ltd Account may be shared with that Third Party Service. We may also share your User Content with a specific Third Party Service which you linked to your AI Automation Agency Ltd Account in order to prevent or resolve service, security, support, or technical issues related to that Third Party Service.
8.
Disclaimer of Warranties
8.
Disclaimer of Warranties
THE SERVICE IS PROVIDED STRICTLY ON AN “AS IS” AND “AS AVAILABLE” BASIS, AND AI AUTOMATION AGENCY LTD MAKES NO WARRANTY THAT THE SERVICE IS COMPLETE, SUITABLE FOR YOUR PURPOSE, RELIABLE, USEFUL, OR ACCURATE. AI AUTOMATION AGENCY LTD HEREBY EXPRESSLY DISCLAIMS ANY AND ALL IMPLIED, STATUTORY, OR OTHER WARRANTIES WITH RESPECT TO THE SERVICE OR THE AVAILABILITY OF THE FOREGOING, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT. THE ENTIRE RISK AS TO RESULTS OBTAINED THROUGH USE OF THE SERVICE RESTS WITH YOU. AI AUTOMATION AGENCY LTD WILL NOT BE LIABLE OR RESPONSIBLE IN ANY WAY FOR ANY LOSSES OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF OR RELIANCE ON ANY MATERIAL CONTAINED ON THE SERVICE. AI AUTOMATION AGENCY LTD MAKES NO REPRESENTATION OR WARRANTY THAT THE AVAILABILITY OF THE SERVICE WILL BE UNINTERRUPTED, THAT THE SERVICE WILL BE ERROR FREE, OR THAT ALL ERRORS WILL BE CORRECTED.
9.
LIMITATION OF LIABILITY
9.
LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AI AUTOMATION AGENCY LTD SHALL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, SPECIAL, EXEMPLARY, OR STATUTORY DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS, LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF GOODWILL, OR FOR ANY COST OF COVER OR COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES), EVEN IF AI AUTOMATION AGENCY LTD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF THE LEGAL THEORY UNDER WHICH DAMAGES ARE SOUGHT, WHETHER IN BREACH OF CONTRACT OR IN TORT, INCLUDING NEGLIGENCE.
10.
Confidential Information
10.
Confidential Information
a. Confidential Information. Each party (“Disclosing Party”) may disclose Confidential Information to the other party (“Receiving Party”) in connection with the Service. “Confidential Information” is anything that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure, as well as non-public business, product, product roadmap, technology, and marketing information. If something is labeled “Confidential,” that is a clear indicator to the Receiving Party that the material is confidential. Notwithstanding the above, Confidential Information does not include information that (i) is or becomes generally available to the public without breach of any obligation owed to the Disclosing Party; (ii) was known to the Receiving Party prior to its disclosure by the Disclosing Party without breach of any obligation owed to the Disclosing Party; (iii) is received from a third party without breach of any obligation owed to the Disclosing Party; or (iv) was independently developed by the Receiving Party.
b. Protection and Use of Confidential Information. The Receiving Party will (i) take reasonable measures to prevent the unauthorized disclosure or use of Confidential Information, and limit access to those employees, affiliates, and contractors who need to know such information in connection with the Service, provided, they are bound to confidentiality obligations; and (ii) not use or disclose any Confidential Information of the Disclosing Party for any purpose outside the scope of the Service.